We remind you that if for any reason you cannot attend your appointment, it is necessary to cancel at least 72 hours in advance. There are no full refunds, so if you cancel within the deadline, you will be given a coupon to use on another service for the next 2 months. If you cancel with less than 72 hours notice, 100% of your deposit will have been lost.

There are no full refunds, in case the makeup artist/hairstylist is unable to reach its work destination last minute due to forces beyond its control. Such as: accidents on highways, blocked roads, natural disasters or natural catastrophes. In this case, we agree to help provide a solution to the client and find a makeup artist/hairstylist from our team to replace them. Without this having to be an obligation on the part of the makeup artist/hairstylist. Since in the last moments it is difficult, but not impossible, to find a colleague to replace them. If not, you will be given a coupon to use on another service.

Please consider that all appointments have a duration of 50 minutes, if you arrive late for your appointment, the service will be provided with the remaining time. Having to agree with the artist on which beauty look can be done within the remaining time.

We remind you to come to your appointment with clean face and without products on your skin. Bring clean hair and preferably do not use conditioner that day.

The cost of hotel parking is charged to the client's room.

Thank you for allowing us to enhance your natural beauty. LORE PINTO BEAUTY